Imagine being stuck in your attic while your home floods. That's the exact situation residents of LaPlace, Louisiana are dealing with right now.
It's reminiscent of Katrina. Families – trapped in flooded homes – call 911, begging someone to rescue them.
Dispatchers are answering. But, it's not yet safe for emergency crews to be on the roads. Hurricane Ida is still lashing Louisiana.
St. John Parish President Jaclyn Hotard hears their pleas. She wants to help as soon as conditions improve enough to reach these families.
"Right now, it's just not safe to be out there in the elements," Hotard explained.
Meanwhile, the cries for help are pouring in on social media. One person mentioned having a family with a toddler in an attic as floodwaters rose in their LaPlace home.
"Laplace needs rescues! Facebook is full of addresses needing help!" another woman wrote.
Hotard confirmed she was aware of at least one 911 caller trapped in an attic but acknowledged there may be more. For now, she's asking anyone needing a rescue to call 911, report it, and remain calm until help can arrive.
The parts of St. John Parish with the most calls for help are the sections off Woodland Drive and Cambridge Drive in LaPlace. It's the low-lying places, near I-10 and closer to the lake, that are most affected by the flooding.
As Hotard explains, that's because the drainage system is a gravity feed one. And, it's actually working as it should, draining water into Lake Pontchartrain.
The problem? There's too much rain and storm surge. So, there's not enough capacity in the lake for all the water that's coming in. That, in turn, leads to flooding.
TOPSHOT - A truck is seen in heavy winds and rain from hurricane Ida in Bourg, Louisiana on August 29, 2021. - Hurricane Ida struck the coast of Louisiana Sunday as a powerful Category 4 storm, 16 years to the day after deadly Hurricane Katrina devastated the southern US city of New Orleans."Extremely dangerous Category 4 Hurricane Ida makes landfall near Port Fourchon, Louisiana," the National Hurricane Center wrote in an advisory. (Photo by Mark Felix / AFP) (Photo by MARK FELIX/AFP via Getty Images)