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• Studio Line: 713-212-5950
• Business Line: 713-212-8000
• Advertise With Us: 1-844-AD-HELP-5

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iHeartRadio Support

Having trouble with our iHeartRadio app or website? Please visit help.iheart.com to contact our support team.

Prize Pickup Instructions & Directions

Pickup Hours: 9 a.m.-5 p.m. Monday-Friday. Closed weekends, major holidays, and often the weekday before a holiday.

If you've won a prize in one of our contests that needs to be picked up, please wait until at least Noon on the following business day before coming by to claim your prize. We are located at 1233 West Loop South, Suite 725, on the NORTHBOUND side of the West Loop between Post Oak and Woodway. There is plenty of free visitor parking. Check in with security and follow instructions to proceed to the 7th floor. Remember to bring a valid ID with your picture. Eligibility Frequency Limits: The Sponsor may set limitations on how frequently an individual can be eligible to win more than one prize within a specified time period. For national sweepstakes/contests, an individual may win only once (1) every fifteen (15) days. However, the same individual may not win more than one trip to a specific event. For local sweepstakes/contests, an individual may win only once (1) every seven (7) days. An individual may not win more than three (3) times in one month. Only one (1) winner per household is permitted in any contest or sweepstakes. “Household members” shall mean people who share the same residence at least three (3) months a year. Winners are responsible for any taxes, and release iHeartMedia from all liability arising from prize dysfunction or expiration. All winners are required to complete a W-9 tax form. (3) Prizes not claimed within 30 days (increased temporarily to 60 days for Covid) of winning date will not be awarded. No exceptions. To ensure proper delivery, we will not mail prizes to winners unless specifically noted — all prizes must be picked up by the winner. We realize, however, that under certain circumstances it may be necessary that a representative claim your prize. You must call us first to arrange such a pick-up. In addition, the representative must present a photocopy of your ID — you must sign the photocopy and include your Social Security number.

Employment

Website Recruitment Alert

If your organization distributes information about employment opportunities to job seekers or refers job seekers to employers, and would like to receive job vacancy notices for this station, please provide us with the name, mailing address, e-mail address (if applicable), telephone number, fax number, and contact person and identify the category or categories of vacancies for which you would like information specified above to the following person:

To view all current openings, please visit the iHeartMedia jobs page

View our EEO Public File here.